We’ve been using this service since 2010 and we have been very satisfied with every visit. It’s become tradition when we go away for a week to read each visit together and look at the pictures they send us of our cats. This was especially important when my son was young and would worry about them while we were away. The take great of everything and if we might return later that we anticipate they work with to visit one more time. You cannot go wrong, I don’t know what we would without them.