1. What personally identifiable information is collected from you through this website, how it is used and with whom it
may be shared or linked to.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect your information and prevent from misuse.
4. How you can correct any inaccuracies in your information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/ collect information that you voluntarily provide to us via email, contact forms, survey/testimonial forms, application forms or other direct contact from you. We will not sell or rent this information to any third party.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your service request, e.g. to act in your behalf engaging with repair or maintenance companies, Veterinarians, Groomers, Etc.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This web site contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
We take precautions to protect your information at all times. When you submit sensitive information via this website on contact and survey forms , your information is protected both online and offline.
For highest security possible we utilize professional third parties with their own and independent secure and encrypted websites for payments and pertinent personal information to be able to provide services. For our online payment option we link to the secure Intuit Payment Network site through a pay button on our invoices. Our registration form and booking portal links to the Precise Petcare site for secure client accounts and online scheduling.
You can verify that information is encrypted by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encrypted sites to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or pet care services) are granted access to personally identifiable information.
In order to request services, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest through your registration.
Surveys & Contests
After rendered services we may request feedback via surveys and testimonials or information for contests. Participation in these surveys, testimonials or contests is completely voluntary and you may choose whether or not to participate and therefore disclose any information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving our services and the usefulness of this website.