What happens if my new key doesn’t fit when you start services?

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In the event that a house key doesn’t fit, we will engage a Locksmith service to open your home in order to be able to care for your pets as per our Service Agreement.
Locksmith expenses as well as our additional time on site will be billed to you.

New key copies should always be tested before handing them over to us to ensure the keys work properly.

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